We’re a small team, but we reply fast. Most emails get a response within 12 hours (often faster).
📧 Email us: [Your Email]
→ For order questions, please include your order number.
💬 Live chat: Click the bubble below.
Available Mon–Fri, 10am–6pm EST.
📱 DM us on Instagram: @[YourHandle]
(For quick questions only — please don’t send order details via DM.)
Before you reach out — check these quick answers:
❓ Where’s my order?
→ Check your tracking link in the shipping confirmation email.
❓ Can I change or cancel my order?
→ We process orders fast. Email us within 2 hours of placing your order.
❓ How do I return something?
→ See our Refund Policy below for step-by-step instructions.
❓ I got a wrong/damaged item — help!
→ Oh no! Email us with your order number and a photo within 48 hours. We’ll fix it immediately.
Our address (not for returns — please email us first for return instructions):
[Your City, State]
We read every message. Talk soon 💬
